03 9114 8533
where Emotional Intelligence, Neuroscience, and Tactical Influence converge
Unlock the Power of Influence Intelligence™
we help your people get better at influencing customers, staff and their own mindset
What is Influence Intelligence™?
Influence Intelligence™ is the next evolution in emotional and interpersonal effectiveness.
Unlike traditional emotional intelligence models, Influence Intelligence goes beyond understanding and managing emotions. It’s a strategic capability—designed to improve your ability to influence outcomes, drive decision-making, and foster deep trust in high-stakes environments. Rooted in behavioral science, neuroscience, and advanced influence frameworks, it’s your edge in leadership, sales, customer experience, and self management.
Influence Intelligence™ is
is the ability to intentionally shape the thoughts, emotions, and actions of others through a deep understanding of your own mindset, emotional state, and affective interpersonal behaviors—while maintaining ethical integrity, perspective flexibility, and emotional resonance.
Influence Intelligence™ blends emotion, cognition, and interpersonal skill in a deeply human yet scientifically grounded way
Influence Intelligence™ – is the Nexus between influencing your customers, staff and your own thinking and emotions to effect higher performance.
Why It Matters
Most professionals are taught what to say. Few are trained in how to truly influence.
Your workplace is probably filled with smart and technically experienced people whose ideas fall flat—not because they lack logic or skill, but because they lack the ability to influence.
Influence Intelligence™ addresses the unseen drivers of behavior: emotions, trust, identity, and mental state. In a world of growing automation, it’s one of the most uniquely human skills that can’t be replicated by AI.
The Core Elements
How It's Used
Influence Intelligence™ is more than a theory. It’s a toolkit to.
Guide and coach leaders in high-stakes environments
Create elite sales teams with deep trust-building abilities
Transform customer service into a trust-building function
Diagnose influence blind spots and bias in teams and individuals
Build emotionally aware cultures that move fast and adapt faster
Influence Intelligence™ for Customer Experience
Your frontline staff don’t just solve problems—they shape emotions.
Every customer interaction is an opportunity to strengthen trust or silently erode it. Influence Intelligence gives customer-facing teams the emotional and influence tools to turn everyday conversations into moments of loyalty.
Influence Intelligence™ helps customer experience:
Remain calm and centered during emotionally charged conversations
Spot and de-escalate emotional triggers early
Create safety and trust—even when delivering bad news or enforcing policy
Influence how a customer feels after the interaction, not just what was said
Show genuine empathy without emotional exhaustion
Strengthen brand trust with every word, tone, and pause
When your people have Influence Intelligence, they don’t just handle calls or complaints. They manage moments that define how customers feel about your business.
Influence Intelligence™ for Sales
Sales success isn’t just about what you say—it’s about what your buyer feels.
Top-performing salespeople don’t just pitch better. They understand how to influence trust, certainty, and emotion—the real drivers of buying behavior. Influence Intelligence brings science and strategy to the human side of selling.
Influence Intelligence™ helps salespeople:
Shift their internal state before high-stakes calls or meetings to project calm confidence
Build rapport quickly and authentically, even with skeptical or resistant buyers
Understand the buyer’s decision-making style using NLP meta-programs and perceptual positions
Navigate objections and indecision with empathy and precision
Create a sense of psychological safety so buyers feel confident to move forward
Close without pressure—by aligning solutions with what the customer values most
In a world where buyers are overwhelmed with options, Influence Intelligence is your competitive edge. It’s not just persuasion—it’s precision influence, tailored to each conversation.
Influence Intelligence™ for Leadership
Influence isn’t a soft skill. It’s a strategic leadership capability.
Today’s leaders are facing increasing pressure to deliver results, retain talent, and navigate uncertainty. But traditional leadership development often skips the most critical lever of performance: the ability to influence people’s thinking, emotions, and decisions in real time.
Influence Intelligence™ helps leaders:
Regulate their emotional state to stay composed, intentional, and persuasive under pressure
Recognize emotional undercurrents in teams before they escalate into disengagement or conflict
Adapt their communication style to meet the decision-making preferences of different stakeholders
Build trust rapidly, especially in remote or cross-functional teams
Drive alignment and momentum, even in times of change or ambiguity
Coach others more effectively by understanding the emotional and cognitive patterns that drive behavior
Whether you’re leading a boardroom, a remote team, or a crisis response, your influence is your leadership currency. Influence Intelligence gives you the tools to grow it intentionally.
Influence Intelligence™ for Self-Mindset
The most important person you need to influence is yourself.
Your internal emotional state shapes how you think, how you show up, and how others respond to you. Often this all operates outside your conscious awareness. Influence Intelligence begins with the ability to manage your mindset and emotional energy intentionally—especially in situations your perceive to be high-pressure, uncomfortable or uncertain environments.
Influence Intelligence™ helps individuals
Recognize when and what caused emotions that are hijacking their thinking or performance
Shift from unconscious reactive to intentional emotional states
Fire off into confidence, curiosity, or calm—at will and unconsciously
Reframe challenges by changing internal dialogue and perspective
Break through self-limiting beliefs using evidence-based tools
Build resilience and clarity during change, other people’s responses, feedback, or setbacks
Before you can lead others, sell ideas, or build trust—you must lead yourself. Influence Intelligence gives you the mindset tools to become your own emotional coach and your most aligned version of self.