{"id":6267,"date":"2025-03-10T13:40:36","date_gmt":"2025-03-10T02:40:36","guid":{"rendered":"https:\/\/influenceintel.com\/?page_id=6267"},"modified":"2025-08-11T16:24:58","modified_gmt":"2025-08-11T05:24:58","slug":"customer-experience-training","status":"publish","type":"page","link":"https:\/\/influenceintel.com\/?page_id=6267","title":{"rendered":"Customer Experience Training"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6267\" class=\"elementor elementor-6267\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39c792b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle transparent\" data-id=\"39c792b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-122ab403\" data-id=\"122ab403\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aa75d53 elementor-widget elementor-widget-elementskit-fancy-animated-text\" data-id=\"2aa75d53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-fancy-animated-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >            <h1 class=\"ekit-fancy-text\" data-id=\"2aa75d53\" data-animation-settings=\"{&quot;animationStyle&quot;:&quot;highlighted&quot;,&quot;animationDelay&quot;:2500,&quot;loadingBar&quot;:3800,&quot;lettersDelay&quot;:50,&quot;typeLettersDelay&quot;:150,&quot;duration&quot;:500,&quot;revealDuration&quot;:600,&quot;revealAnimationDelay&quot;:1500}\">\n                \t\t\t<span class=\"ekit-fancy-prefix-text\">\n\t\t\t\tElevate\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"ekit-highlighted-effect\">\n\t\t\t\t\t<span class=\"ekit-highlighted-text\"> Customer Experience<\/span>\n\t\t\t\t\t        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 248 37\" class=\"ekit-svg-zigzag\" preserveAspectRatio=\"none\">\n            \n\n\n\t<path d=\"M50.5 7.49725C108.5 -2.5 170.262 5.97356 247 4.99725L1 21.9972C49.3333 12.6639 130 1.99726 237 34.9973\" \/>\n\n        <\/svg> \n    \t\t\t\t\t<\/span>\n\t\t\t            <\/h1>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1492c9a1 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1492c9a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">and Sales Impact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3b53a65f\" data-id=\"3b53a65f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a106aee elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"7a106aee\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47f9f760\" data-id=\"47f9f760\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e6d75 elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"4e6d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-scaled.jpg\" class=\"attachment-full size-full wp-image-7015\" alt=\"Great Customer Experience Training\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-scaled.jpg 2560w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-300x200.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-1024x683.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-768x512.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-1536x1024.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-2048x1365.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/businessman-interacting-with-female-airport-staff-check-desk-600x400.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b7bc862 e-con-full e-flex e-con e-parent\" data-id=\"4b7bc862\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73be3ca6 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"73be3ca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">So what is CX Intelligence?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b5ea20a elementor-widget elementor-widget-text-editor\" data-id=\"4b5ea20a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Customer Experience Intelligence is the combination of beliefs, attitude, emotion management and influencing skills that combine to determine the effective application of customer service knowledge.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6c105f95\" data-id=\"6c105f95\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1bf755ae elementor-widget elementor-widget-elementskit-heading\" data-id=\"1bf755ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><h3 class=\"elementskit-section-subtitle  \">\n\t\t\t\t\t\tOur Training Programs: Designed for Success\n\t\t\t\t\t<\/h3><h2 class=\"ekit-heading--title elementskit-section-title \">Boost Customer Satisfaction <\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52696787 elementor-widget elementor-widget-text-editor\" data-id=\"52696787\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Exceptional customer service is the key to business success. Our <strong data-start=\"317\" data-end=\"355\">customer service training programs<\/strong> are designed to enhance <strong data-start=\"380\" data-end=\"403\">customer experience<\/strong>, improve <strong data-start=\"413\" data-end=\"438\">customer satisfaction<\/strong>, and drive measurable results, including increased <strong data-start=\"490\" data-end=\"519\">net promoter scores (NPS)<\/strong> and stronger customer loyalty.<\/h6><h6>Customers remember great service\u2014and they never forget poor experiences. A well-trained team not only resolves issues efficiently but also turns every interaction into a sales opportunity. When your staff delivers outstanding service, <strong data-start=\"841\" data-end=\"892\">customer retention, referrals, and sales impact<\/strong> naturally improve.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-480e012b elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"480e012b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-brain\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCustomer Experience Mindset\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe combination of beliefs, attitudes, emotional management and skills that combine to drive great customer service performance.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87f9d5f elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"87f9d5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-heart\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tInfluencing Skills\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMastering the art and neuro science of generating emotions of satisfaction and gratitude in\u00a0customers to keep them coming back.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95004d9 elementor-view-stacked elementor-position-inline-start elementor-shape-circle elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"95004d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-checkmark\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCustomer Satisfaction Psychology\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUnderstanding the science behind buying decisions of your customers and satisfaction.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-629ca33d elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"629ca33d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-173ae366\" data-id=\"173ae366\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-620e5b42 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default transparent\" data-id=\"620e5b42\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-51fbc099\" data-id=\"51fbc099\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fb125a9 elementor-widget elementor-widget-heading\" data-id=\"2fb125a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">91%<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6f5f3e56\" data-id=\"6f5f3e56\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dee6f63 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"4dee6f63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">of unhappy customers leave without complaining to the company but they will to family and friends<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7c54592f elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"7c54592f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5edbe860\" data-id=\"5edbe860\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-511f1840 elementor-widget elementor-widget-heading\" data-id=\"511f1840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Consequences of Poor Customer Service Skills in your Business<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74f570bd elementor-widget elementor-widget-text-editor\" data-id=\"74f570bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>When employees lack proper customer service skills, it can have serious negative impacts on a business. Poor service doesn&#8217;t just frustrate customers\u2014it leads to lost sales, damaged reputation, and reduced profitability. Here are the key problems it can cause:<\/h6><ul><li data-start=\"76\" data-end=\"196\"><h6><strong data-start=\"79\" data-end=\"98\"><span style=\"color: #4d0477;\">Low Customer Satisfaction &amp; Retention<\/span><\/strong> \u2013 Customers who experience <strong data-start=\"423\" data-end=\"459\">slow, unhelpful, or rude service<\/strong> are unlikely to return. Studies show that <strong data-start=\"502\" data-end=\"556\">91% of unhappy customers leave without complaining<\/strong>, meaning businesses often don\u2019t realize they\u2019re losing revenue due to poor service..<\/h6><\/li><li data-start=\"197\" data-end=\"325\"><h6><strong data-start=\"200\" data-end=\"222\"><span style=\"color: #4d0477;\">Lost Sales &amp; Reduced Revenue<\/span><\/strong> \u2013 Untrained staff may <strong data-start=\"1012\" data-end=\"1062\">miss upselling and cross-selling opportunities<\/strong>, fail to handle objections effectively, or drive potential buyers away with poor communication. This directly impacts a company\u2019s bottom line.<\/h6><\/li><li data-start=\"326\" data-end=\"458\"><h6><strong data-start=\"329\" data-end=\"358\"><span style=\"color: #4d0477;\">Higher Customer Churn<\/span><\/strong> \u2013 Poor customer service pushes customers toward competitors who offer better experiences. Once a customer leaves, it\u2019s difficult (and expensive) to win them back.<\/h6><\/li><li data-start=\"459\" data-end=\"574\"><h6><strong data-start=\"462\" data-end=\"496\"><span style=\"color: #4d0477;\">Negative Word of Mouth<\/span><\/strong> \u2013 Dissatisfied customers are more likely to <strong data-start=\"759\" data-end=\"811\">leave bad reviews and share negative experiences<\/strong>. A low <strong data-start=\"819\" data-end=\"847\">Net Promoter Score (NPS)<\/strong> means fewer referrals, making it harder to attract new customers without costly marketing efforts.<\/h6><\/li><li data-start=\"575\" data-end=\"696\"><h6><strong data-start=\"578\" data-end=\"602\"><span style=\"color: #4d0477;\">Increased Costs Due to Complaints <\/span><\/strong>\u2013Unresolved customer issues lead to <strong data-start=\"1534\" data-end=\"1575\">more complaints, refunds, and returns<\/strong>, increasing operational costs. Businesses must spend time and money on damage control instead of growth.<\/h6><\/li><li data-start=\"697\" data-end=\"822\"><h6><strong data-start=\"700\" data-end=\"731\"><span style=\"color: #4d0477;\">Damage Brand Reputation<\/span><\/strong> \u2013 A reputation for bad service can spread quickly, especially online. <strong data-start=\"1790\" data-end=\"1863\">Negative social media posts and reviews can deter potential customers<\/strong> before they even engage with the brand.<\/h6><\/li><li data-start=\"823\" data-end=\"943\"><h6><strong data-start=\"826\" data-end=\"848\"><span style=\"color: #4d0477;\">Lower Staff Motivation<\/span><\/strong> \u2013 Without proper training, employees feel <strong data-start=\"1996\" data-end=\"2037\">unprepared, stressed, and unmotivated<\/strong>, leading to higher staff turnover. Constantly hiring and training new employees adds to business costs.<\/h6><\/li><li data-start=\"944\" data-end=\"1066\"><h6><strong data-start=\"947\" data-end=\"981\"><span style=\"color: #4d0477;\">Poor Conflict Management Skills<\/span><\/strong> \u2013 Employees without <strong data-start=\"2221\" data-end=\"2265\">problem-solving and de-escalation skills<\/strong> struggle to handle difficult customers, turning minor issues into major crises. Poorly managed conflicts can lead to PR disasters.<\/h6><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e8fdd68 elementor-widget elementor-widget-heading\" data-id=\"3e8fdd68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you of these are effecting your customers (and maybe your sales) then get in TOUCH. We help you to remove these from your customer service team quickly.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3736c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"fb3736c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/influenceintel.com\/?page_id=9130\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Make Time for an Obligation Free Chat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a9aac6f\" data-id=\"a9aac6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-166676bb elementor-widget elementor-widget-image\" data-id=\"166676bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"382\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-1024x611.jpg\" class=\"attachment-large size-large wp-image-7071\" alt=\"improving poor customer service\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-1024x611.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-300x179.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-768x458.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-1536x916.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-2048x1221.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/customer-experience-dissatisfied-concept-unhappy-businesswoman-client-with-sadness-emotion-face-bad-review-bad-service-dislike-bad-quality-low-rating-negative-social-media-good-copy-space-600x358.jpg 600w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58b4336c e-flex e-con-boxed e-con e-parent\" data-id=\"58b4336c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60af16ba elementor-view-framed elementor-shape-rounded elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"60af16ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"flaticon flaticon-report-1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tImprove Customer Satisfaction\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2edc0c8c elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"2edc0c8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-smartphone1\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tCall or Email Influence Intelligence\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTo maximise and recover your customer experience results.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-753be080 elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"753be080\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-31b9762e\" data-id=\"31b9762e\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a9101df elementor-widget elementor-widget-heading\" data-id=\"1a9101df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why choose us to help explode your sales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-45d5ad1d elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"45d5ad1d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bf50e5a\" data-id=\"2bf50e5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-347d84fe ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"347d84fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <svg aria-hidden=\"true\" class=\"elementkit-infobox-icon e-font-icon-svg e-fas-brain\" viewBox=\"0 0 576 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M208 0c-29.9 0-54.7 20.5-61.8 48.2-.8 0-1.4-.2-2.2-.2-35.3 0-64 28.7-64 64 0 4.8.6 9.5 1.7 14C52.5 138 32 166.6 32 200c0 12.6 3.2 24.3 8.3 34.9C16.3 248.7 0 274.3 0 304c0 33.3 20.4 61.9 49.4 73.9-.9 4.6-1.4 9.3-1.4 14.1 0 39.8 32.2 72 72 72 4.1 0 8.1-.5 12-1.2 9.6 28.5 36.2 49.2 68 49.2 39.8 0 72-32.2 72-72V64c0-35.3-28.7-64-64-64zm368 304c0-29.7-16.3-55.3-40.3-69.1 5.2-10.6 8.3-22.3 8.3-34.9 0-33.4-20.5-62-49.7-74 1-4.5 1.7-9.2 1.7-14 0-35.3-28.7-64-64-64-.8 0-1.5.2-2.2.2C422.7 20.5 397.9 0 368 0c-35.3 0-64 28.6-64 64v376c0 39.8 32.2 72 72 72 31.8 0 58.4-20.7 68-49.2 3.9.7 7.9 1.2 12 1.2 39.8 0 72-32.2 72-72 0-4.8-.5-9.5-1.4-14.1 29-12 49.4-40.6 49.4-73.9z\"><\/path><\/svg>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    All our training programs include mindset components                <\/h3>\n                        \t\t  \t<p>to help teams develop resilience, adaptability, and a customer-first attitude, ensuring they approach every interaction with confidence, and empathy<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-29219e50\" data-id=\"29219e50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-759e99ab ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"759e99ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-presentation1\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Our CX training content is based on up-to-date neuro science                <\/h3>\n                        \t\t  \t<p>leveraging the latest research on human behavior, decision-making, and emotional intelligence to  create deeper customer connections, and enhance influence<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7cd326e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"7cd326e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6ce85f86\" data-id=\"6ce85f86\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fbe594a ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"5fbe594a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <svg aria-hidden=\"true\" class=\"elementkit-infobox-icon e-font-icon-svg e-fas-user-cog\" viewBox=\"0 0 640 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M610.5 373.3c2.6-14.1 2.6-28.5 0-42.6l25.8-14.9c3-1.7 4.3-5.2 3.3-8.5-6.7-21.6-18.2-41.2-33.2-57.4-2.3-2.5-6-3.1-9-1.4l-25.8 14.9c-10.9-9.3-23.4-16.5-36.9-21.3v-29.8c0-3.4-2.4-6.4-5.7-7.1-22.3-5-45-4.8-66.2 0-3.3.7-5.7 3.7-5.7 7.1v29.8c-13.5 4.8-26 12-36.9 21.3l-25.8-14.9c-2.9-1.7-6.7-1.1-9 1.4-15 16.2-26.5 35.8-33.2 57.4-1 3.3.4 6.8 3.3 8.5l25.8 14.9c-2.6 14.1-2.6 28.5 0 42.6l-25.8 14.9c-3 1.7-4.3 5.2-3.3 8.5 6.7 21.6 18.2 41.1 33.2 57.4 2.3 2.5 6 3.1 9 1.4l25.8-14.9c10.9 9.3 23.4 16.5 36.9 21.3v29.8c0 3.4 2.4 6.4 5.7 7.1 22.3 5 45 4.8 66.2 0 3.3-.7 5.7-3.7 5.7-7.1v-29.8c13.5-4.8 26-12 36.9-21.3l25.8 14.9c2.9 1.7 6.7 1.1 9-1.4 15-16.2 26.5-35.8 33.2-57.4 1-3.3-.4-6.8-3.3-8.5l-25.8-14.9zM496 400.5c-26.8 0-48.5-21.8-48.5-48.5s21.8-48.5 48.5-48.5 48.5 21.8 48.5 48.5-21.7 48.5-48.5 48.5zM224 256c70.7 0 128-57.3 128-128S294.7 0 224 0 96 57.3 96 128s57.3 128 128 128zm201.2 226.5c-2.3-1.2-4.6-2.6-6.8-3.9l-7.9 4.6c-6 3.4-12.8 5.3-19.6 5.3-10.9 0-21.4-4.6-28.9-12.6-18.3-19.8-32.3-43.9-40.2-69.6-5.5-17.7 1.9-36.4 17.9-45.7l7.9-4.6c-.1-2.6-.1-5.2 0-7.8l-7.9-4.6c-16-9.2-23.4-28-17.9-45.7.9-2.9 2.2-5.8 3.2-8.7-3.8-.3-7.5-1.2-11.4-1.2h-16.7c-22.2 10.2-46.9 16-72.9 16s-50.6-5.8-72.9-16h-16.7C60.2 288 0 348.2 0 422.4V464c0 26.5 21.5 48 48 48h352c10.1 0 19.5-3.2 27.2-8.5-1.2-3.8-2-7.7-2-11.8v-9.2z\"><\/path><\/svg>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    We focus on changing brains not just skills                <\/h3>\n                        \t\t  \t<p>rewiring thought patterns, strengthening emotional intelligence, and embedding customer-centric behaviors that lead to improvements in customer interactions.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1a337254\" data-id=\"1a337254\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-49e2375b ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"49e2375b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-stopwatch\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Deliver Fast results                <\/h3>\n                        \t\t  \t<p>by combining neuroscience, practical strategies, and hands-on coaching, enabling teams to immediately apply new skills and drive measurable improvements.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2af29fb elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"2af29fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-35838f53\" data-id=\"35838f53\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-996aee2 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"996aee2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-valentines-heart\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Combining Emotional Intelligences with proven influence skills                 <\/h3>\n                        \t\t  \t<p>we empower teams to navigate customer interactions with empathy, build stronger relationships, and effectively guide conversations that drive loyalty and sales.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7945e365\" data-id=\"7945e365\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e8f497d ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"7e8f497d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-agenda\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Our Customer Experience training programs are customised to your team&#039;s needs                <\/h3>\n                        \t\t  \t<p>ensuring that the content, coaching, and strategies align with your industry, business goals, and specific customer challenges for maximum impact and results.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bf2c72b elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"bf2c72b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5dcec281\" data-id=\"5dcec281\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19294394 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"19294394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <i aria-hidden=\"true\" class=\"elementkit-infobox-icon icon icon-calendar-full\"><\/i>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Over 20 years of experience in high impact programs                <\/h3>\n                        \t\t  \t<p>so all our advice, guidance, coaching and skills training have been applied by 100's of companies and are proven to be practical and get results.<\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-143253d2\" data-id=\"143253d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-701240a0 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"701240a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-left text-left icon-lef-right-aligin elementor-animation- media  \">\n                    <div class=\"elementskit-box-header elementor-animation-\">\n                <div class=\"elementskit-info-box-icon  text-center\">\n                    <svg aria-hidden=\"true\" class=\"elementkit-infobox-icon e-font-icon-svg e-fas-file-invoice-dollar\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9zm-153 31V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zM64 72c0-4.42 3.58-8 8-8h80c4.42 0 8 3.58 8 8v16c0 4.42-3.58 8-8 8H72c-4.42 0-8-3.58-8-8V72zm0 80v-16c0-4.42 3.58-8 8-8h80c4.42 0 8 3.58 8 8v16c0 4.42-3.58 8-8 8H72c-4.42 0-8-3.58-8-8zm144 263.88V440c0 4.42-3.58 8-8 8h-16c-4.42 0-8-3.58-8-8v-24.29c-11.29-.58-22.27-4.52-31.37-11.35-3.9-2.93-4.1-8.77-.57-12.14l11.75-11.21c2.77-2.64 6.89-2.76 10.13-.73 3.87 2.42 8.26 3.72 12.82 3.72h28.11c6.5 0 11.8-5.92 11.8-13.19 0-5.95-3.61-11.19-8.77-12.73l-45-13.5c-18.59-5.58-31.58-23.42-31.58-43.39 0-24.52 19.05-44.44 42.67-45.07V232c0-4.42 3.58-8 8-8h16c4.42 0 8 3.58 8 8v24.29c11.29.58 22.27 4.51 31.37 11.35 3.9 2.93 4.1 8.77.57 12.14l-11.75 11.21c-2.77 2.64-6.89 2.76-10.13.73-3.87-2.43-8.26-3.72-12.82-3.72h-28.11c-6.5 0-11.8 5.92-11.8 13.19 0 5.95 3.61 11.19 8.77 12.73l45 13.5c18.59 5.58 31.58 23.42 31.58 43.39 0 24.53-19.05 44.44-42.67 45.07z\"><\/path><\/svg>\n                <\/div>\n          <\/div>\n                        <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    We help you to embed the skills and mindset you invest in                <\/h3>\n                        \t\t  \t<p>because just imparting knowledge won't get you results we plan embedding strategies with you from the outset on our training, coaching and advisory services <\/p>\n                                <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b51be4e elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"3b51be4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d15f0b7\" data-id=\"2d15f0b7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-46ed0a40 elementor-section-boxed elementor-section-height-default elementor-section-height-default transparent\" data-id=\"46ed0a40\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-40411c33\" data-id=\"40411c33\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72d068ca elementor-widget elementor-widget-elementskit-heading\" data-id=\"72d068ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper text_left   ekit_heading_tablet-   ekit_heading_mobile-\"><div class=\"ekit_heading_separetor_wraper ekit_heading_elementskit-border-divider elementskit-style-long\"><div class=\"elementskit-border-divider elementskit-style-long\"><\/div><\/div><h2 class=\"ekit-heading--title elementskit-section-title \">Build your Customer Experience <span>Influence<\/span> skills<\/h2><h3 class=\"ekit-heading--subtitle elementskit-section-subtitle  \">\n\t\t\t\t\t\tTraining Programs\n\t\t\t\t\t<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-43cffd17 elementor-section-full_width elementor-section-height-default elementor-section-height-default transparent\" data-id=\"43cffd17\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5d8ca11\" data-id=\"5d8ca11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5500e42a elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"5500e42a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-scaled.jpg\" class=\"attachment-full size-full wp-image-7014\" alt=\"Great Customer Experience Training\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-scaled.jpg 2560w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-300x200.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-1024x683.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-768x512.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-1536x1024.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-2048x1365.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/medium-shot-woman-working-office-travel-agency-600x400.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Customer Experience Excellence<\/h3><p class=\"elementor-image-box-description\">Help your salespeople overcome their prospecting reluctance and get more in their sales pipeline<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-214a7d93\" data-id=\"214a7d93\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-791cec70 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"791cec70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2400\" height=\"2000\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression.jpg\" class=\"attachment-full size-full wp-image-7076\" alt=\"dealing with difficult customers\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression.jpg 2400w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-300x250.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-1024x853.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-768x640.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-1536x1280.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-2048x1707.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/crazy-businessman-worried-expression-600x500.jpg 600w\" sizes=\"(max-width: 2400px) 100vw, 2400px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Handling Difficult Experiences<\/h3><p class=\"elementor-image-box-description\">Improve the ability of your salespeople to connect quickly and gain their customer's confidence for shorter sales cycle times.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5c7249d6\" data-id=\"5c7249d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ced05f7 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"6ced05f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1681\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-scaled.jpg\" class=\"attachment-full size-full wp-image-7077\" alt=\"sales through service\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-scaled.jpg 2560w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-300x197.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-1024x672.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-768x504.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-1536x1009.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-2048x1345.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/03\/calling-communication-connect-networking-concept-600x394.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Sales Through Service<\/h3><p class=\"elementor-image-box-description\">Develop your teams ability uncover the customer's emotional and logical requirements to improve your competitive advantage.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-4dc493e0\" data-id=\"4dc493e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-54f91c7f elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"54f91c7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1694\" src=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-scaled.jpg\" class=\"attachment-full size-full wp-image-6438\" alt=\"\" srcset=\"https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-scaled.jpg 2560w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-300x198.jpg 300w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-1024x677.jpg 1024w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-768x508.jpg 768w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-1536x1016.jpg 1536w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-2048x1355.jpg 2048w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-18x12.jpg 18w, https:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/business-increase-graph-benefits-600x397.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">NPS Score Improvement<\/h3><p class=\"elementor-image-box-description\">Move your customer's away from price fixation and improve the conversation on value to hold your margins and increase profits.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-625fdd8c e-grid e-con-boxed e-con e-parent\" data-id=\"625fdd8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e9f0423 elementor-widget elementor-widget-text-editor\" data-id=\"1e9f0423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-start=\"0\" data-end=\"255\">If you want to maximize the impact of your sales training, strong sales management is essential. Great training is only effective when supported by leadership that reinforces learning, drives accountability, and keeps your team performing at their best.<\/h6><h6 data-start=\"257\" data-end=\"391\">Discover how effective sales management can turn training into long-term success. <strong data-start=\"339\" data-end=\"391\" data-is-last-node=\"\"><a href=\"#\" rel=\"noopener\" data-start=\"341\" data-end=\"389\">Explore our Sales Management solutions now!<\/a><\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12c2ac4b elementor-widget elementor-widget-video\" data-id=\"12c2ac4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;end&quot;:5,&quot;autoplay&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"http:\/\/influenceintel.com\/wp-content\/uploads\/2025\/02\/5021104_Attractive_Boardroom_3840x2160.mp4#t=,5\" autoplay=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Elevate Customer Experience and Sales Impact So what is CX Intelligence? Customer Experience Intelligence is the combination of beliefs, attitude, emotion management and influencing skills that combine to determine the effective application of customer service knowledge. Our Training Programs: Designed for Success Boost Customer Satisfaction Exceptional customer service is the key to business success. Our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6267","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Experience Training - Influence Intelligence<\/title>\n<meta name=\"description\" content=\"Enhance customer satisfaction and loyalty with our expert customer experience training programs. 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